Troy Hotel - London

68-70 Queensborough Terrace, London, United Kingdom, W2 1RTshow map
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Highlights
Hotel Awards

According to guest reviews, the hotel has been rated as  Hotels Recommended by Guests in United Kingdom

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Overview

Situated near a zoo, bars and cafés, the 3-star Troy Hotel comprises 33 rooms with a view over the mountain. Occupying a 5-story Georgian building, the hotel was remodeled in 2003. This 3-star hotel offers 24-hour housekeeping service, dry cleaning service and ironing service for guests' convenience.

Guests can get to Hyde Park in 15 minutes on foot. Kensington Palace is a short walk away, while Portobello Road Market is at a 2.7 km distance.

Many popular attractions, including a palace and a museum are in the area.

Guests can reach Troy Hotel from London City airport within 25 minutes' drive.

Rooms

A heating system, a wardrobe and a separate toilet are featured in en-suite rooms of the hotel. Every room has a bathroom equipped with a spa bathtub, a dryer and towels.

Eat & Drink

A continental breakfast is served every morning in the breakfast lounge. Guests can relax at the small bar, offering a variety of coffee and tea. Located in a pleasant area, Marks and Spencer Simply Food and New Fortune Cookie serve a wide range of meals.

Services

Troy Hotel features such facilities as a storage room, a designated smoking place and a lift.

Relax

The hotel offers rental bicycles and cars to explore parks and gardens.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

No parking available.

Number of floors:   5.  Number of rooms:   33.

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Facilities
Wi-Fi
Parking
Luggage storage
24-hour services

24-hour reception

24-hour security

Food/ Drinks

Bar/ Lounge area

Restaurant buffet

Shuttle

Paid airport shuttle

Laundry
TV

Flat-screen TV

Services

  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Car rental
  • Bicycle rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Medical facilities service
  • Wake up service
  • Grocery shopping service
  • Bell staff/Porter

Dining

  • Continental breakfast
  • Restaurant buffet
  • Bar/ Lounge area
  • Buffet breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots

Spa & Leisure

  • Leisure/ TV room

Room view

  • City view
  • Mountain view
  • Landscape view

Room features

  • Central heating
  • Free in-room safe
  • Mini-bar
  • Sitting area
  • Balcony
  • Wardrobe
  • Tea and coffee facilities
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Bathtub
  • Shower
  • Hair dryer
  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Paid films
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 14:00-23:59FREECheck-out06:00-12:00FREE
Children & extra bedsAll children0 - 2 yearsExisting beddingFREECotFREEChildren above
2 years or adults
Extra bed
Maximum capacity of extra beds in a room is 1. 
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
Paddington StationPaddington Station3300 ft
The Kufa GalleryThe Kufa Gallery2000 ft
Flow GalleryFlow Gallery3000 ft
QueenswayQueensway400 ft
BayswaterBayswater700 ft
Lancaster GateLancaster Gate2000 ft
Notting Hill Gate StationNotting Hill Gate Station2700 ft
Royal OakRoyal Oak3000 ft
Paddington (H&C)Paddington (H&C)3000 ft
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Marks and Spencer Simply FoodMarks and Spencer Simply Food300 ftBayswater Road
HalepiHalepi500 ftLeinster terrace
Malaysia Hall - The CanteenMalaysia Hall - The Canteen400 ft30-34 Queensborough Terrace
Mandarin KitchenMandarin Kitchen500 ft14 - 16 Queensway
Black LionBlack Lion500 ft123 Bayswater Road
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London ZooLondon Zoo2.1 mi
Charing Cross StationCharing Cross Station2.4 mi
Euston StationEuston Station2.5 mi
Waterloo StationWaterloo Station3.0 mi
British MuseumBritish Museum2.5 mi
Hyde ParkHyde Park4000 ft
The Royal Albert HallThe Royal Albert Hall4000 ft
Leicester Square StationLeicester Square Station2.4 mi
Embankment StationEmbankment Station2.7 mi
Buckingham PalaceBuckingham Palace2.0 miBuckingham Palace Road
Carnaby Street Carnaby Street 2.0 miSoho
Royal Hospital ChelseaRoyal Hospital Chelsea2.0 miRoyal Hospital Road
Old Compton StreetOld Compton Street2.3 mi LondonEngland
Shaftesbury AvenueShaftesbury Avenue2.3 mi LondonEngland
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Getting around
Airports
London City Airport (LCY)10.1 mi
Northolt (NHT)10.4 mi
Train
Paddington Station3000 ft
Underground
Queensway700 ft
Bayswater1000 ft
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Reviews
7.4
Very goodBased on  564  reviews
  • 5.8
    Guest rating

    Reception staff were efficient and helpful and were security conscious which was reassuring. Hotel is in ideal position being close to underground, but also within walking distance of Oxford Street and Paddington Station.

    Hotel looked more impressive on website pictures. Room was hot at night. Hot water was very erratic. Took about 10 minutes to have a shower because after getting the temperature right it would run cold after a few seconds and it would have to be turned off and started again. Breakfast was the most basic we have had in any hotel we have stayed in.

  • 6.6
    Good

    location was excellent

    breakfast was so basic,a real let down

  • 5.0
    Guest rating

    The location was very central

    Staff were very bad and not helpful

  • 6.2
    Good

    Very central; easy access to Oxford Street and Victoria. Excellent, reasonable shuttle service to Heathrow. Small fridge provided very useful for water bottles.

    Except for receptionists who were very helpful, rest of staff unfriendly. Room was very hot, bathroom and shower tiny. Beds uncomfortable. Kettle and hairdryer provided but no socket in usable place. Breakfast very basic.

  • 5.0
    Guest rating

    Convenient location, ok standard, clean.

    Overpriced for what it offers, looked much better on the website. It certainly was not a 'Delux' Room. Felt a bit claustophobic because of where the windows were situated. The staff were not attentive in the morning at breakfast, there was only one member of staff who was cleaning, who pretty much ignored us. No cooked breakfast.

  • 9.2
    Superb

    The location was very good, very close to Undergrounds and nice walks in Hyde Park, to Nottinh Hill and Little Venice.

  • 5.4
    Guest rating

    It's very conveniently located, close to subway and buses.

    Noise. The first night I listened to the TV from the next room, the second night to the music from the hotel next door (I think). And I had asked for a quiet room. The breakfast was poor and the staff not very helpful. I don't think I will go back. Deluxe is a joke.

  • 7.0
    Very good

    Location to Paddington (Heathrow 15 mins) and City.

  • 8.2
    Fabulous

    Very near to the tube stations and restaurents. Had a problem with the shower and the manager changed our room to a better one.

    Breakfast was uninspiring - the fruit (only tinned) was tasteless. No soya type alternative for the milk, no vegan spread - only butter. Limited.

  • 8.2
    Fabulous

    We only slept there, had breakfast and then left.

    Was not there long enough to dislike anything.

  • 6.6
    Good

    It is in a great location in central London, close to the Underground, shopping and Hyde Park. The breakfast was basic, but fine. It was handy to be able to store lugguage for the afternoon after checking out of the hotel.

    The room was tired and worn, but it was clean.

  • 5.8
    Guest rating

    I liked the location

    The shower was always hot, they put two single beds together. And I asked for awake up call at 8:15 and they call at 9:30

  • 7.4
    Very good

    It is a budget hotel but the staff are very obliging to changes and the hotel is neat, clean and centrally located.

    The beds are not queen sized.

  • 7.4
    Very good

    Clean, tidy room. Reasonable breakfast. Good location, and quiet considering (was on the 5th floor, so mayby more noisy lower down?)

    My friend walked in and booked a single occupancy twin room on the night for £55! I had to pay £72 for a single, weeks in advance. I guess she just got lucky...

  • 5.0
    Guest rating

    The best thing about this hotel is its location. The price is OK, given the central location. Our initial room was small for a family of 3 so we wanted to change hotel. The next day, the girl at reception, who was nicer than her rude colleague the night before, arranged for us to move to a bigger room (for an extra charge of course) and thus we stayed the 5 nights as initially planned.

    Staff were not polite. Also rooms (towels, bedding, carpets etc) did not give the feeling of cleanliness that we wanted, maybe because they are old. Generally, it´s a hotel you just go to sleep the night, not to spend any time in.

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Highlights
Hotel Awards

According to guest reviews, the hotel has been rated as  Hotels Recommended by Guests in United Kingdom

Use Badge
Good to know
Check-infrom 14:00-23:59FREECheck-out06:00-12:00FREE
Children & extra bedsAll children0 - 2 yearsExisting beddingFREECotFREEChildren above
2 years or adults
Extra bed
Maximum capacity of extra beds in a room is 1. 
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
London City Airport (LCY)10.1 mi
Northolt (NHT)10.4 mi
Train
Paddington Station3000 ft
Underground
Queensway700 ft
Bayswater1000 ft
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room